Terms of use

terms & conditions

By using The Dederang Hotel website, you agree to these Terms & Conditions.

  • The content on this website is provided for general information only. While we make reasonable efforts to keep information current and accurate, we do not guarantee that all content is complete, accurate, or up to date at all times.

  • All bookings, events, promotions, menus, trading hours, and entertainment offerings are subject to availability and may change without notice.

    The Dederang Hotel reserves the right to vary, cancel, or withdraw offers, events, promotions, or bookings where necessary.

  • The Dederang  Hotel supports the responsible service of alcohol. Entry, service, and participation in events may be refused in accordance with venue policies and applicable laws.

  • You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit the use of this website by any other person.

    You must not attempt to interfere with the website’s operation, security, or accessibility.

  • All content on this website, including text, branding, logos, images, graphics, and design elements, is owned by or licensed to The Dederang Hotel unless otherwise stated. You must not reproduce, distribute, or use this material without prior written permission.

  • This website may include links to third-party websites for convenience only. We do not endorse and are not responsible for the content, availability, or practices of those websites.

  • To the extent permitted by law, The Dederang Hotel is not liable for any loss, damage, cost, or expense arising from your use of, or reliance on, this website or its content.

  • We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors or viruses.

  • Your use of this website is also subject to our Privacy Policy, also available on this page.

  • We may update these Terms & Conditions at any time by publishing revised terms on this website.

  • These Terms & Conditions are governed by the laws of Victoria, Australia.

  • If you have any questions about this Privacy Policy or how your information is handled, please contact:

    The Dederang Hotel
    4326 Kiewa Valley Highway
    Dederang Victoria 3691
    (02) 6028 9325
    hello@dederanghotel.com.au

Privacy Policy

  • We may collect personal information including:

    • your name

    • phone number

    • email address

    • booking or enquiry details

    • event or function enquiry details

    • any other information you submit through our website, forms, or direct contact with us

    We may also collect non-personal information such as browser type, device information, pages visited, and website usage data through cookies and analytics tools.

  • We collect information when you:

    • submit an enquiry through our website

    • make a booking or reservation

    • contact us by phone, email, or social media

    • subscribe to marketing communications

    • browse our website

  • We may use your information to:

    • respond to enquiries

    • manage reservations, bookings, and event enquiries

    • provide customer service

    • send updates, promotions, or marketing communications where you have agreed to receive them

    • improve our website, services, and guest experience

    • comply with legal obligations

  • Our website may use cookies and similar technologies to improve your browsing experience and help us understand website traffic and usage. We may use third-party services such as Google Analytics to collect aggregated website data.

    You can adjust your browser settings to refuse cookies, although some parts of the website may not function properly.

  • We do not sell your personal information.

    We may share your information with trusted third-party service providers who assist us in operating our website, managing bookings, processing enquiries, conducting marketing activities, or supporting our business operations. We may also disclose information where required by law.

  • We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

  • You may contact us to request access to personal information we hold about you, or to request correction of that information if it is inaccurate or out of date.

  • If you receive marketing communications from us, you may opt out at any time by following the unsubscribe instructions or contacting us directly.

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

  • We may update this Privacy Policy from time to time by publishing the updated version on our website.

  • If you have any questions about this Privacy Policy or how your information is handled, please contact:

    The Dederang Hotel
    4326 Kiewa Valley Highway
    Dederang Victoria 3691
    (02) 6028 9325
    hello@dederanghotel.com.au